We all have communications skills, but like so many things they can be taken for granted and always can be improved. Communication skills affect both our professional and personal lives. We have learned to read, write, and speak and because of this, we feel that we communicate effectively. What we may not realize is that we are not as effective as we could be if we understood some of the things that take place in all of us during communications, especially important ones. There are many processes that combine to create this thing we call communications, and by becoming aware of them, you will be able to greatly enhance your communications effectiveness.
Contact Hours: Four (4)

This course jointly offered by the Indiana State Police, the Indiana Department of Administration, and the Indiana Department of Homeland Security is intended to help you, the supervisor, to protect yourself and your staff from illness, injury, or death from malicious packages or mail delivered to your workplace.

Because of the various threats posed by disgruntled former employees to terrorists, all employees of the government can become victims.
This course is intended to assist you in preparing your organization for response to an attack that uses a chemical, biological, or explosive agent or device.
This course is a partner to a similar course designed to help train employee preparedness and response to a similar type of attack.

Some of the situations presented in this course may be disturbing. It is not our intent to make you paranoid or afraid of everyone in the workplace. It is our intent to make you aware of the fact that there is always a potential for an attack at the workplace, and you, the supervisor, can play a critical role in averting it or lessening its effect. This course provides options you might not have been prepared for if you hadn’t taken it. Our aim is your preparedness.
Contact Hours: Four (4)

The purpose of this course is to provide you with information you may need to develop effective donation management for your organization. Total reliance on government funds limits the capability of a public sector organization to accomplish its mission. During any full-blown emergency, there are so many tasks to be accomplished and things the people need. Nothing is free, and some things don’t qualify for reimbursement. To a stricken community, donations of money, food, water, clothing, blankets, and cots are very welcome.
But, how do you manage all that in a way that it is effectively distributed and accountable.
Contact Hours: Four (4)